Residence Services Coordinator

Carleton University; Ottawa; On-site; CAD 66,000 - 73,000; Full time

Job summary

Carleton University in Ottawa is seeking a Residence Services Administrator to join Housing and Residence Life as a Career Development Assignment. You will be the first contact for inquiries and help coordinate the Summer Residence Program and room-change requests.

The position offers 35 hours per week on campus and reports to the Assistant Director, Housing Services, with a focus on delivering administrative support and upholding university policies and procedures.

Qualifications

• Initiative, sound judgement, and ability to work independently.
• Proficiency with multiple software platforms including StarRez, Banner, eRezLife, AdminWeb, Wordpress, Excel, Access, Word, Carleton Central, Outlook.
• Sensitivity to gender, culture and diversity with strong interpersonal skills.
• Knowledge of and keeping up-to-date with university policies and procedures.

Responsibilities

• First point of contact for Residence inquiries via in person, phone, and email.
• Coordinate the Summer Residence Program and room change requests.
• Provide administrative and clerical support to Housing and Residence Life.

Skills

Initiative

Multitasking

Organization

Adaptability

Interpersonal skills

Policy awareness

Education

Three-year university degree

Tools

StarRez

Banner

eRezLife

AdminWeb

Wordpress

Excel

Access

Word

Carleton Central

Outlook

Internet

Job description

Carleton University in Ottawa is seeking a Residence Services Administrator to join Housing and Residence Life as a Career Development Assignment. You will be the first contact for inquiries and help coordinate the Summer Residence Program and room-change requests.

The position offers 35 hours per week on campus and reports to the Assistant Director, Housing Services, with a focus on delivering administrative support and upholding university policies and procedures.