Head of International Admissions & Enrollment

Conestoga College; Kitchener; Hybrid; CAD 96,000 - 121,000; Full time

Job summary

Conestoga College seeks a Manager, International Admissions to provide strategic and operational leadership for international admissions from application through enrolment. You will oversee credential assessment and processing, drive enrolment targets, and partner with internal and external stakeholders to ensure a seamless experience for international students.

The role requires Ontario work eligibility with hybrid on-campus and remote work, primarily at the Doon campus in Kitchener, Ontario,

Qualifications

• Four-year degree in a relevant field is required.
• Minimum five years of progressively responsible experience in admissions, enrolment management, student services, or related area.
• Strong leadership, interpersonal, and conflict resolution skills with experience coaching teams in a high-volume environment.
• Excellent organizational, analytical, and problem-solving abilities in complex processes and multiple priorities.
• Strong communication and intercultural competency; proficient in Excel and Power BI.

Responsibilities

• Manages day-to-day International Admissions operations and prioritizes workload.
• Develops and monitors policies, processes and systems to ensure quality and student satisfaction.
• Establishes performance metrics to evaluate processing, team effectiveness and service standards.
• Liaises with academic departments, Scheduling and Registrar’s Office regarding enrolment projections.
• Provides direction to Admission Officers and Credential Assessors; trains peak-period staff.
• Leads delivery of high-quality, student-focused admissions services.

Skills

Leadership

Interpersonal skills

Conflict resolution

Analytical

Problem solving

Organizational skills

Communication

Intercultural competency

Education

Bachelor's degree in Business, Education, International Studies, Social Sciences, Public Administration or related field

Tools

Excel

Power BI

Microsoft Office

Job description

Conestoga College seeks a Manager, International Admissions to provide strategic and operational leadership for international admissions from application through enrolment. You will oversee credential assessment and processing, drive enrolment targets, and partner with internal and external stakeholders to ensure a seamless experience for international students.

The role requires Ontario work eligibility with hybrid on-campus and remote work, primarily at the Doon campus in Kitchener, Ontario,