General Repair Technician III

BGIS; Gatineau; On-site; CAD 50,000 - 70,000; Full time

Job summary

BGIS seeks a Technician III in Gatineau responsible for operating and maintaining facility systems, including HVAC. The role requires strong troubleshooting skills and a client-service orientation, with a focus on compliance with safety standards and effective communication. Applicants should possess relevant certifications and experience in facility operations.

Qualifications

• Minimum 3 years of experience in maintenance of HVAC, pneumatic, or hydraulic systems.
• Knowledge of facility operations and troubleshooting of mechanical systems.
• Willingness to work shifts and handle emergency calls.

Responsibilities

• Perform inspections, preventative and corrective maintenance on mechanical systems.
• Manage work orders ensuring quality and compliance.
• Enhance tenant satisfaction through effective service delivery.

Skills

Troubleshooting

Client-service orientation

Effective communication

Environmental, health, and safety awareness

Education

High school diploma plus trades training/certification

Building Operator Certification or equivalent

Tools

Building Automation Systems (BAS)

Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With a team of over 6,500 professionals globally, we focus on enabling innovation through our services and actively seek new opportunities to benefit our clients' businesses. We manage over 320 million square feet of client portfolios across more than 30,000 locations in North America, Europe, Middle East, Australia, and Asia.

Further information is available at www.bgis.com

SUMMARY

The Technician III is responsible for operating the facility, including mechanical and supporting systems; performing inspections, preventative and corrective maintenance, and routine and on-demand services on mechanical equipment and other systems. The Technician III must perform work in accordance with established processes and comply with internal and external requirements, including environmental, health and safety, and fire protection standards.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provide observations on facility and equipment conditions, deficiencies, and suggest improvements and repairs.

Maintenance

• Perform work following established processes and practices.
• Ensure compliance with environmental, health, safety, and fire protection regulations.
• Conduct regular inspections, preventative, and corrective maintenance to ensure facility uptime and asset integrity.
• Respond to service requests and perform maintenance on mechanical and other systems.
• Monitor facilities through walkthroughs for system conditions.
• Operate mechanical and other systems.
• Manage work orders from dispatch to completion, ensuring quality and compliance.
• Assist in implementing preventative maintenance programs and document deficiencies and resolutions.

Client Relations

• Enhance tenant and customer satisfaction through quality service delivery.

Administration

• Assist with facility-related projects.
• Ensure work complies with policies, procedures, and regulations.
• Maintain tools and submit expenditures timely.
• Perform other duties as assigned.

Education, Experience & Qualifications

• High school diploma plus trades training/certification or licensing.
• Minimum 3 years of experience in maintenance of HVAC, pneumatic, or hydraulic systems.
• Knowledge of facility operations, troubleshooting, and repair of mechanical and building systems.
• Strong environmental, health, and safety awareness.
• Client-service orientation with a high sense of urgency.
• Knowledge of Building Automation Systems (BAS) and HVAC.
• Effective communication and mentoring skills.
• Willingness to work shifts, on-call, and handle emergency calls.
• Adherence to health and safety policies, including PPE use.
• Ability to obtain security clearance and hold a valid driver’s license.

Licenses and/or Professional Accreditation

• Building Operator Certification or equivalent.
• Provincial HVAC or apprentice licenses (e.g., Gasfitter I & II, refrigeration license).

At BGIS, we value diversity and inclusion as key drivers of our success. We are committed to providing equal employment opportunities and maintaining a barrier-free recruitment process to attract individuals from all backgrounds.