Full-Time Dental Administrator

Smile + Co.; Calgary; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Dental care and extended health care

Health Spending Account

Paid Continuing Education

Flexible schedule

Team-building events

Job summary

Pathways Dental Clinic in Calgary is seeking an experienced Dental Administrator to join our busy practice. This role combines front office duties with recall, treatment and hygiene coordination to keep the clinic running smoothly.

You are detail-oriented, organized, and passionate about patient care, with at least 2 years of dental administrative experience and strong knowledge of scheduling, billing, and insurance processes. The position offers a supportive team and evenings availability.

Qualifications

• Minimum 2 years of dental administrative experience
• Working knowledge of dental scheduling, billing, and insurance processes
• A proven track record of supporting hygiene department growth and development
• Strong knowledge of dental terminology and treatment planning
• Excellent communication and organizational skills
• Availability to work at least 2 evenings per week
• A proactive, reliable attitude and a genuine eagerness to learn

Responsibilities

• Manage and maintain the daily schedule
• Handle billing, insurance claims, and patient accounts
• Submit predeterminations to insurers to support increased hygiene frequency, as required
• Oversee patient recall to keep our hygiene and treatment schedules full
• Coordinate treatment plans and support patients in moving forward with care
• Conduct appointment audits to maximize schedule productivity

Job description

• Dental care and extended health care benefits
• Health Spending Account
• Paid Continuing Education (CE)
• Flexible schedule and genuine work-life balance
• A supportive, team-focused culture with regular team-building events

About Pathways Dental Clinic

At Pathways Dental Clinic, we provide compassionate, affordable dental care to our community. Our modern, welcoming office is equipped with the latest technology, and we take pride in creating a comfortable, supportive environment for both patients and team members.

The Opportunity

We’re looking for an experienced Dental Administrator to join our dynamic team. This is a well-rounded role at the heart of our practice, combining front office administration with recall, treatment, and hygiene coordination. You’re detail-oriented, organized, and passionate about patient care, and you enjoy keeping a busy office running smoothly.

What You’ll Do

• Manage and maintain the daily schedule
• Handle billing, insurance claims, and patient accounts
• Submit predeterminations to insurers to support increased hygiene frequency, as required
• Oversee patient recall to keep our hygiene and treatment schedules full
• Coordinate treatment plans and support patients in moving forward with care
• Conduct appointment audits to maximize schedule productivity

What You’ll Bring

• Minimum 2 years of dental administrative experience
• Working knowledge of dental scheduling, billing, and insurance processes
• A proven track record of supporting hygiene department growth and development
• Strong knowledge of dental terminology and treatment planning
• Excellent communication and organizational skills
• Availability to work at least 2 evenings per week
• A proactive, reliable attitude and a genuine eagerness to learn

We thank all applicants for their interest; only candidates selected for an interview will be contacted.

Job Type:Full-time

Benefits:Dental care, extended health care, flexible schedule

Experience:Dental Administrator, 2 years (required)