Frontline Service Desk Associate — Fast-Paced Retail

Walmart; Edmonton; On-site; CAD 19,000 - 27,000; Full time

Benefits offered by this job

Energetic, Fast-Paced Environment

Appreciation for Your Efforts

Career Growth Opportunities

Meaningful Impact

Save money. Live better.

Job summary

Walmart Canada is seeking a Customer Service Desk Associate in Edmonton to deliver friendly and professional service, help customers, and support store operations while upholding company policies. This role emphasizes accuracy, security, and a positive shopping experience.

The position requires flexibility for evenings, weekends and holidays, and involves handling refunds, merchandise scanning, and records while contributing to a fast-paced retail environment.

Qualifications

• Age – 16 or older

Responsibilities

• Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
• Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
• Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Job description

Walmart Canada is seeking a Customer Service Desk Associate in Edmonton to deliver friendly and professional service, help customers, and support store operations while upholding company policies. This role emphasizes accuracy, security, and a positive shopping experience.

The position requires flexibility for evenings, weekends and holidays, and involves handling refunds, merchandise scanning, and records while contributing to a fast-paced retail environment.