Customer Service Desk Associate - Fast-Paced Retail Growth

Walmart Canada; Peace River; On-site; CAD 19,000 - 28,000; Full time

Job summary

Walmart Canada in Peace River, AB is seeking a Customer Service Desk Associate to deliver friendly, professional service at the front end and support store operations by following company policies. You will assist customers with refunds, exchanges, questions and directions while maintaining accuracy in sales tax records and restocking processes.

The role requires adaptability to a variety of shifts, including evenings, weekends and holidays, and physical tasks such as standing and lifting up to

Qualifications

• Age - 16 or older
• Ability to work flexible shifts including evenings, weekends and holidays
• Ability to perform physical tasks up to 50 lbs

Responsibilities

• Refunds and returns processing following company procedures and forms.
• Assist customers with refunds, exchanges, questions, and directions in a friendly, professional manner.
• Maintain accurate sales tax-exempt records per company guidelines.
• Send damaged merchandise to Claims and verify returns against refund slips before restocking.
• Ensure items are scanned correctly to support pricing and inventory accuracy.

Job description

Walmart Canada in Peace River, AB is seeking a Customer Service Desk Associate to deliver friendly, professional service at the front end and support store operations by following company policies. You will assist customers with refunds, exchanges, questions and directions while maintaining accuracy in sales tax records and restocking processes.

The role requires adaptability to a variety of shifts, including evenings, weekends and holidays, and physical tasks such as standing and lifting up to