Front Desk Customer Service Pro — Retail Growth & Impact

Walmart; Edmundston; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Desk Associate in Edmundston, NB to deliver friendly, professional service at the front end and support store operations by following company policies. You will handle refunds, exchanges, and questions while maintaining accurate records and scanning accuracy to assist pricing and inventory control.

The role requires flexibility for evenings, weekends, and holidays, with a minimum starting pay noted in the listing.

Qualifications

• Minimum age 16 or older.

Responsibilities

• Follows procedures to process refunds and returns accurately.
• Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
• Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
• Sends damaged merchandise to Claims for processing and checks returned items against refund slips.
• Ensures all items are scanned correctly before being returned to the sales floor.
• Be open to working a variety of shifts, including evenings, weekends, and holidays.

Skills

Customer service

Communication

Flexibility

Job description

Walmart Canada is seeking a Customer Service Desk Associate in Edmundston, NB to deliver friendly, professional service at the front end and support store operations by following company policies. You will handle refunds, exchanges, and questions while maintaining accurate records and scanning accuracy to assist pricing and inventory control.

The role requires flexibility for evenings, weekends, and holidays, with a minimum starting pay noted in the listing.