Front Store Supervisor — Customer Experience & Merchandising

Shoppers Drug Mart Inc.; Regina; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart in Regina is seeking a store associate/supervisor to manage customer service, cash handling, and merchandising responsibilities. You will train cashiers, ensure adherence to store policies, and support loss prevention efforts while maintaining a welcoming and organized shopping environment.

You will handle inquiries, refunds, exchanges, and ensure proper display rotations. A strong team player with attention to detail will thrive in this role, working closely with management

Qualifications

• Experience in customer service and store operations.
• Ability to guide and train cashiers and merchandisers.
• Knowledge of store policies and procedures.
• Computer literacy and organizational skills.

Responsibilities

• Manage cashier and merchandising functions to ensure smooth store operation.
• Train cashiers and merchandisers in job functions and policies.
• Enforce loss prevention standards and cash office controls.
• Address customer inquiries and resolve issues per guidelines.
• Maintain clean, organized shelves and correct displays.
• Handle clerical tasks and basic banking duties as needed.

Skills

Planning & Judgement

Independent thinking

Problem solving

Computer literacy

Organized

Time management

Product knowledge

Tools

PC Optimum

Job description

Shoppers Drug Mart in Regina is seeking a store associate/supervisor to manage customer service, cash handling, and merchandising responsibilities. You will train cashiers, ensure adherence to store policies, and support loss prevention efforts while maintaining a welcoming and organized shopping environment.

You will handle inquiries, refunds, exchanges, and ensure proper display rotations. A strong team player with attention to detail will thrive in this role, working closely with management