Front Store Supervisor: Customer Experience Leader

Shoppers Drug Mart Inc.; Richmond; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is looking for a customer-focused associate in Richmond, BC to manage customer service, cash handling and merchandising duties. You will train cashiers, uphold store policies, and assist with loss prevention while delivering a positive shopping experience.

Join a local store with national support, benefit from flexible schedules, competitive pay and ongoing online learning through Academy.

Qualifications

• Planning, judgement and decision making.
• Independent thinking as it relates to organising store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Managing cashier/merchandising staff to comply with store policies and procedures.
• Trains cashiers/merchandisers in job functions and provides on-going guidance.
• Handles loss prevention standards and daily cash office tasks.
• Addresses customer inquiries and resolves issues per guidelines (refunds, exchanges).
• Ensures shelves are clean, displays set up and adhere to rotation.

Job description

Shoppers Drug Mart Inc. is looking for a customer-focused associate in Richmond, BC to manage customer service, cash handling and merchandising duties. You will train cashiers, uphold store policies, and assist with loss prevention while delivering a positive shopping experience.

Join a local store with national support, benefit from flexible schedules, competitive pay and ongoing online learning through Academy.