Front Store Supervisor: Customer Care & Merchandising

Shoppers Drug Mart Inc.; Norwich; Hybrid; CAD 34,000 - 46,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart Inc. in Ontario is seeking a store operations professional to manage customer service functions, cash handling and merchandising, keeping the customer at the center.

You will guide cashiers, ensure policy compliance, and support loss prevention while delivering friendly service and a clean store image. This role offers the chance to work in a locally owned and operated store with the backing of a national brand and opportunities for training.

Qualifications

• Planning, judgement and decision making are essential to organizing store.
• Independent thinking as it relates to organizing store operations.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Maintains cashier and merchandising staff compliance with store policies and procedures.
• Trains cashiers/merchandisers in job functions and provides ongoing guidance.

Skills

Planning, judgement & decision making

Independent thinking

Problem solving

Job description

Shoppers Drug Mart Inc. in Ontario is seeking a store operations professional to manage customer service functions, cash handling and merchandising, keeping the customer at the center.

You will guide cashiers, ensure policy compliance, and support loss prevention while delivering friendly service and a clean store image. This role offers the chance to work in a locally owned and operated store with the backing of a national brand and opportunities for training.