Front Store Lead — Service, Merchandising & Loss Prevention

Shoppers Drug Mart Inc.; Central Saanich; On-site; CAD 26,000 - 29,000; Part time

Benefits offered by this job

Purchase discount program

Academy/online learning

Job summary

Shoppers Drug Mart Inc. in Canada is seeking an Associate to manage customer service functions, including cash handling, cashier supervision and merchandising. You will train staff and help maintain store policies and loss-prevention standards.

The role involves answering customer inquiries, ensuring proper image, handling refunds and exchanges, and supporting clerical and banking tasks when needed. Employment is typically on-site with available discounts and flexible schedules.

Qualifications

• Planning, judgement and decision making.
• Independent thinking as it relates to organizing the store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Manage customer service functions, including cash, cashiers and merchandising.
• Ensure store policies and operating procedures are followed by staff.
• Train cashiers and merchandisers in job functions and provide ongoing guidance.

Skills

Planning & decision making

Independent thinking

Problem solving

Job description

Shoppers Drug Mart Inc. in Canada is seeking an Associate to manage customer service functions, including cash handling, cashier supervision and merchandising. You will train staff and help maintain store policies and loss-prevention standards.

The role involves answering customer inquiries, ensuring proper image, handling refunds and exchanges, and supporting clerical and banking tasks when needed. Employment is typically on-site with available discounts and flexible schedules.