Front Store Leader: Customer-First & Merchandising

Shoppers Drug Mart Inc.; Toronto; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Job summary

Shoppers Drug Mart Inc. is seeking a dedicated team member to support daily operations in a busy store. You will help manage cashier and merchandising activities, ensuring policies are followed and the customer experience remains at the centre of everything we do.

This role emphasizes training, loss prevention, and a strong focus on maintaining store standards. You will contribute to a welcoming environment while supporting health and safety requirements.

Qualifications

• Planning, Judgement and Decision Making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Ensure cashier/merchandising staff comply with all store policies and operating procedures.
• Trains cashiers/merchandisers in job functions and provides on-going guidance.
• Provides on-going guidance and instruction.

Skills

Customer service

Cash handling

Merchandising

Loss prevention

Communication

Time management

Tools

Computer literacy

Job description

Shoppers Drug Mart Inc. is seeking a dedicated team member to support daily operations in a busy store. You will help manage cashier and merchandising activities, ensuring policies are followed and the customer experience remains at the centre of everything we do.

This role emphasizes training, loss prevention, and a strong focus on maintaining store standards. You will contribute to a welcoming environment while supporting health and safety requirements.