Front Store Lead: Service, Merchandising & Ops

Shoppers Drug Mart Inc.; Saskatoon; Hybrid; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online training through Academy

Job summary

Shoppers Drug Mart Inc. in Saskatoon is seeking a store associate to manage customer service functions, including cash handling and merchandising.

You will interact with shoppers, process transactions, and support day-to-day store operations. This role emphasizes teamwork, adherence to policies, loss prevention, and maintaining a clean, well-organized store presentation while delivering friendly, efficient service to customers.

Qualifications

• Customer service experience in retail is preferred.
• Cash handling and POS operations knowledge.
• Ability to merchandise and maintain store presentation.

Responsibilities

• Manage cashier and service functions to maintain smooth checkout.
• Train cashiers and merchandisers on job functions.
• Ensure compliance with store policies and procedures.
• Assist with loss prevention and cash office tasks.
• Support customer inquiries and issue refunds or exchanges.
• Maintain store image and housekeeping standards.

Skills

Customer service

Cash handling

Merchandising

Training

Problem solving

Tools

POS system

PC Optimum procedures

Job description

Shoppers Drug Mart Inc. in Saskatoon is seeking a store associate to manage customer service functions, including cash handling and merchandising.

You will interact with shoppers, process transactions, and support day-to-day store operations. This role emphasizes teamwork, adherence to policies, loss prevention, and maintaining a clean, well-organized store presentation while delivering friendly, efficient service to customers.