Front-of-House Lead & Event Supervisor - Part-Time

Pillar Nonprofit Network; London; On-site; CAD 25,000 - 35,000; Part time

Job summary

A notable arts organization in London, Ontario is seeking a part-time Assistant Show Manager to oversee front-of-house operations. You will manage staff and volunteers while ensuring a positive patron experience during shows and events. Suitable candidates will have excellent communication and leadership skills, with experience in customer service or event supervision. This one-year contract role requires working evenings, weekends, and handling various operational tasks including safety and compliance. Join a team committed to equity and inclusion.

Benefits

Dynamic team environment

Opportunities for renewal

Qualifications

• Experience in customer service or event supervision is essential.
• Strong communication and leadership skills are required.
• Familiarity with accessibility standards and venue regulations is needed.

Responsibilities

• Support the daily operations of the front-of-house team.
• Assist in managing front-of-house staff and volunteers.
• Serve as the on-site lead for customer service and safety.

Skills

Customer service

Leadership

Communication

Team management

Emergency response

Education

Smart Serve Certification

First Aid and CPR (or willingness to obtain)

Tools

Microsoft Office

POS systems

Job description

A notable arts organization in London, Ontario is seeking a part-time Assistant Show Manager to oversee front-of-house operations. You will manage staff and volunteers while ensuring a positive patron experience during shows and events. Suitable candidates will have excellent communication and leadership skills, with experience in customer service or event supervision. This one-year contract role requires working evenings, weekends, and handling various operational tasks including safety and compliance. Join a team committed to equity and inclusion.