Front-End Team Lead & Customer Experience Coach

Walmart Canada; Mississauga; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

ADA accommodations

Job summary

Walmart Canada is seeking a Front End Supervisor in Mississauga to lead department processes and assist on the salesfloor. You will respond to inquiries, train associates, and ensure high levels of customer service while completing tasks efficiently.

The role involves planning department activities, supervising front-end operations, coordinating break coverage, and supporting scheduling and performance conversations. Commitment to safety and policy adherence is essential.

Qualifications

• Age – 16 or older.
• Experience in retail, customer service, or front-end operations is a plus.

Responsibilities

• Provide excellent customer service by greeting customers and guiding purchases.
• Ensure safe work processes and emergency procedures are followed.
• Handle customer and associate concerns and provide guidance.
• Oversee front-end operations and coordinate breaks for coverage.
• Lead daily team huddles and share updates and goals.
• Identify training opportunities and develop associates through teaching and feedback.
• Support recruitment and onboarding of new associates.

Skills

Customer service

Leadership

Scheduling

Training

Communication

Recruiting

Job description

Walmart Canada is seeking a Front End Supervisor in Mississauga to lead department processes and assist on the salesfloor. You will respond to inquiries, train associates, and ensure high levels of customer service while completing tasks efficiently.

The role involves planning department activities, supervising front-end operations, coordinating break coverage, and supporting scheduling and performance conversations. Commitment to safety and policy adherence is essential.