Front-End Team Lead | Customer-Centric POS Expert

Sobeys; Langford; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Health & dental

ESOP

10% discount

Retirement plan

Virtual healthcare

EAP

Learning & development

Parental leave top-up

Paid vacation

Job summary

Sobeys Inc. in Langford, BC is seeking a Front-End Supervisor to deliver exceptional customer service and resolve cash register issues when the front-end manager is absent.

You will foster a collaborative team, enforce policies, train staff, and support daily store operations. The role requires a high school diploma, cashier experience, and POS knowledge, with flexibility for overtime and physical tasks.

Qualifications

• High school diploma required or valued.
• At least 6 months cashier experience.
• Management experience and POS knowledge preferred.
• Strong customer service orientation.
• Excellent communication and teamwork skills.
• Basic accounting proficiency.
• Energetic and interpersonal.
• Flexible with hours and overtime.
• Able to stand for long periods and lift up to 20 kg.

Responsibilities

• Deliver exceptional customer service at all times.
• Apply policies, health guidelines, and safety standards.
• Serve as a resource for team members.
• Promote a trustworthy, communicative work environment.
• Handle cash operations with the front-end manager.
• Perform related duties as needed.

Skills

High school diploma

Cashier experience

Management experience

POS knowledge

Customer service

Interpersonal skills

Basic accounting

Energetic

Stand long periods

Lift up to 20kg

Flexible hours

Overtime availability

Education

High School Diploma

Tools

POS systems

Job description

Sobeys Inc. in Langford, BC is seeking a Front-End Supervisor to deliver exceptional customer service and resolve cash register issues when the front-end manager is absent.

You will foster a collaborative team, enforce policies, train staff, and support daily store operations. The role requires a high school diploma, cashier experience, and POS knowledge, with flexibility for overtime and physical tasks.