Front End Supervisor: Lead & Elevate Customer Experience

Sobeys; Campbell River; On-site; CAD 26,000 - 33,000; Part time

Benefits offered by this job

Health and dental coverage

Life Insurance

AD&D Insurance

Virtual Health Care Platform

Retirement and Savings Plan

10% in-store discount

Learning and Development Resources

Paid Vacation

Accommodation after hours as needed

Job summary

Sobeys Campbell River is seeking a Front End Supervisor to lead a team and deliver exceptional customer service. You will coach staff, supervise the department in the manager's absence, and drive a positive shopping experience.

The role emphasizes loyalty, timely sales reporting, and adherence to SOPs and safety standards. This part-time position requires a High School Diploma and at least 12 months of related experience in retail or front-end operations, with availability for evenings and

Qualifications

• High School Diploma or equivalent required.
• Minimum 12 months experience in a retail or front-end role.
• Ability to work evenings and weekends.

Responsibilities

• Coach and develop friendly, well-trained staff for a superior customer service experience.
• Supervise department in the absence of the Department Manager and Assistant.
• Foster customer loyalty and engage employees in the department.
• Remain current with weekly and in-store specials.
• Ensure accurate labeling of products following pricing strategies.
• Run, monitor and analyze sales data reports.
• Monitor SOPs, OH&S, food safety and corporate initiatives.
• Oversee inventory control procedures and department presentation standards.
• Recruit, train, motivate and coach employees; provide regular feedback.
• Schedule breaks, back-ups and other departmental activities.
• Participate in final inventory calculations and store lock-up procedures.
• Fulfill other duties as required.

Skills

Customer service

Staff coaching

Department operations

Education

High School Diploma

Minimum 12 months experience

Job description

Sobeys Campbell River is seeking a Front End Supervisor to lead a team and deliver exceptional customer service. You will coach staff, supervise the department in the manager's absence, and drive a positive shopping experience.

The role emphasizes loyalty, timely sales reporting, and adherence to SOPs and safety standards. This part-time position requires a High School Diploma and at least 12 months of related experience in retail or front-end operations, with availability for evenings and