Front-End Team Lead — Customer Experience

Sobeys; Town of Woodstock; On-site; CAD 42,000 - 54,000; Full time

Job summary

Sobeys in Town of Woodstock, New Brunswick, is seeking a Front-End Supervisor to lead the front-end team and ensure a high level of customer service. You will coach staff, supervise the department, and be the go-to person when the Department Manager is unavailable.

Your role will support a positive shopping experience while maintaining efficiency and standards. Ideal candidates will have strong knowledge of department operations and the ability to work evenings and weekends in a fast-paced

Qualifications

• High School Diploma.
• Minimum 12 months experience.
• Ability to work independently in a fast-paced environment.
• Ability to work a variety of shifts including evenings and weekends.

Responsibilities

• Keep work area clean and presentable at all times.
• Supervise department and staff, acting as go-to person in the absence of the manager.
• Coach and develop staff to deliver superior customer service.
• Monitor and ensure adherence to SOPs, OH&S, and food safety standards.
• Schedule breaks and department activities; manage cashier/self-checkout tasks as needed.
• Foster customer loyalty and a positive shopping experience, maximizing sales and profit.

Education

High School Diploma

Job description

Sobeys in Town of Woodstock, New Brunswick, is seeking a Front-End Supervisor to lead the front-end team and ensure a high level of customer service. You will coach staff, supervise the department, and be the go-to person when the Department Manager is unavailable.

Your role will support a positive shopping experience while maintaining efficiency and standards. Ideal candidates will have strong knowledge of department operations and the ability to work evenings and weekends in a fast-paced