Front End - Supervisor Front End

Sobeys; Surrey; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Employee discount (10%)

Retirement plan

Paid vacation

Learning & development

Job summary

Sobeys Inc. is seeking a front-end supervisor to deliver exceptional customer service and support the front-end team.

You will resolve cash register issues, safeguard cash, and help maintain store standards in a fast-paced grocery environment. This role offers flexible hours, growth opportunities, and the chance to contribute to Sobeys’ family of banners.

Qualifications

• High school diploma required.
• At least six months experience as a cashier.
• Management experience and POS knowledge.
• Customer service oriented and strong communication.
• Able to stand for extended periods and lift up to 20 kg.

Responsibilities

• Ensure customer service is exceptional.
• Apply policies, procedures, health guidelines and safety standards, and ensure adherence by all department employees.
• Act as a resource person for team members.
• Create a work environment that promotes trust and communication within the team.
• Perform cash register accounting operations (money transfers, deposits, checks, weekly audits, etc.) with the front-end manager.
• Perform any other related duties.

Skills

Customer service excellence

Leadership experience

Team communication

Interpersonal skills

Flexibility

Education

High School Diploma

Tools

POS systems

Job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to Make an Impact?

The front-end supervisor is required to deliver exceptional customer service at all times.

In the absence of the front-end manager, they are responsible for resolving cash register issues and securing the cash registers in the safe.

Here’s Where You’ll Be Focusing

• Ensure that customer service is exceptional.
• Apply policies and procedures, comply with government health guidelines and occupational health and safety standards, and ensure they are consistently applied and adhered to by all department employees.
• Act as a resource person for team members.
• Create a work environment that promotes trust and communication within your team.
• Perform various cash register accounting operations (money transfers, deposits, checks, weekly audits, etc.) in collaboration with the front-end manager.
• Perform any other related duties.

What You Have To Offer

• A high school diploma is a valuable asset.
• You have at least six months of experience as a cashier.
• You have valuable management experience and knowledge of point-of-sale computer systems.
• You are customer service-oriented.
• You foster communication and team spirit.
• You are proficient with basic accounting operations.
• You are known for your interpersonal skills and energy.
• Flexible work hours and ability to work overtime
• Short-term exposure to chemicals and cleaning products
• Ability to stand for extended periods of time
• Ability to lift up to 20kg

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.