Front Desk & Guest Experience Specialist

Qualico Group; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Floor Show, part of Qualico Group, is seeking a friendly Receptionist in Winnipeg to greet visitors and ensure excellent service. You will answer calls and respond to emails, routing to the right person and performing other administrative duties.

Daily tasks include managing the front office, mail, couriers, meeting room reservations, and stocking forms and brochures. The ideal candidate is organized, a strong communicator, a team player, and has at least six months of reception experience.

Qualifications

• High school diploma or equivalent.
• Minimum 6 months of experience in a reception or administrative role.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).

Responsibilities

• Greet visitors and provide excellent customer service.
• Answer telephones and email inquiries, route to correct destination.
• Manage mail, couriers, meeting rooms, and office supplies.
• Keep reception area tidy and stocked with forms and brochures.
• Perform other administrative duties as required.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Team player

Time management

Reception experience

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel, Teams, SharePoint, PowerPoint)

Job description

The Floor Show, part of Qualico Group, is seeking a friendly Receptionist in Winnipeg to greet visitors and ensure excellent service. You will answer calls and respond to emails, routing to the right person and performing other administrative duties.

Daily tasks include managing the front office, mail, couriers, meeting room reservations, and stocking forms and brochures. The ideal candidate is organized, a strong communicator, a team player, and has at least six months of reception experience.