Front Desk & Client Experience Specialist

Mckercher-LLP; Regina; On-site; CAD 38,000 - 46,000; Full time

Job summary

McKercher LLP in Regina, Saskatchewan, is seeking a professional Receptionist to be the first point of contact for clients, visitors and suppliers. You will manage front desk duties with a focus on courtesy, accuracy, and confidentiality, supporting smooth office operations in a fast-paced environment.

Responsibilities include greeting guests, answering calls, handling mail and couriers, coordinating meeting room bookings, and providing general administrative support.

Qualifications

• Minimum 1 year of customer or client service experience.
• Front desk or reception experience is an asset.
• Experience in a professional office environment preferred.
• Familiarity with legal office procedures is considered an asset.

Responsibilities

• Provide a professional and welcoming experience to clients, visitors, and suppliers.
• Greet guests, answer calls, and direct inquiries.
• Handle all incoming and outgoing courier deliveries, ensuring timely processing.
• Sort and distribute incoming mail and faxes; manage outgoing mail including registered items and courier parcels.
• Enter disbursements for postage and courier services into the accounting system.
• Coordinate booking of signing rooms and boardrooms, including setup and refreshments.
• Update and maintain the reception manual and loose-leaf library materials.
• Submit maintenance requests and monitor facility-related issues.

Skills

Front desk

Customer service

Communication

Multitasking

Time management

Confidentiality

Job description

McKercher LLP in Regina, Saskatchewan, is seeking a professional Receptionist to be the first point of contact for clients, visitors and suppliers. You will manage front desk duties with a focus on courtesy, accuracy, and confidentiality, supporting smooth office operations in a fast-paced environment.

Responsibilities include greeting guests, answering calls, handling mail and couriers, coordinating meeting room bookings, and providing general administrative support.