Front Desk & Visitor Services Specialist

extendicare; Winnipeg; On-site; CAD 34,000 - 42,000; Full time

Job summary

Extendicare is seeking a friendly receptionist in Winnipeg, MB to be the first point of contact for residents, visitors, and staff. The role involves answering calls, greeting guests, and providing essential administrative support to the scheduler for shift replacements.

The position requires strong interpersonal communication, organizational skills, and the ability to handle multiple tasks with accuracy. A commitment to hospitality and security procedures is essential, with a focus on

Qualifications

• Above-average interpersonal, oral, and written communication skills.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organised and detail-focused.

Responsibilities

• Answering all incoming calls and responding to inquiries in a positive and professional manner.
• Greeting, assisting, and directing all visitors.
• Maintaining and monitoring visitor sign-in/out procedures and ensuring security protocols are followed.
• Assisting with admissions and discharges, and providing key administrative help to the scheduler for shift replacements.
• Maintaining a clean, safe, fully stocked, and well-organised reception area.
• Assisting with small projects as required by other administrative support.
• Upholding and promoting the organisation's values and philosophy as set out in Extendicare's Code of Conduct.

Skills

Interpersonal skills

Multitasking

Organizational skills

Written communication

Job description

Extendicare is seeking a friendly receptionist in Winnipeg, MB to be the first point of contact for residents, visitors, and staff. The role involves answering calls, greeting guests, and providing essential administrative support to the scheduler for shift replacements.

The position requires strong interpersonal communication, organizational skills, and the ability to handle multiple tasks with accuracy. A commitment to hospitality and security procedures is essential, with a focus on