Receptionist, The Floor Show

Qualico Group; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Floor Show, part of Qualico Group, is seeking a friendly Receptionist in Winnipeg to greet visitors and ensure excellent service. You will answer calls and respond to emails, routing to the right person and performing other administrative duties.

Daily tasks include managing the front office, mail, couriers, meeting room reservations, and stocking forms and brochures. The ideal candidate is organized, a strong communicator, a team player, and has at least six months of reception experience.

Qualifications

• High school diploma or equivalent.
• Minimum 6 months of experience in a reception or administrative role.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).

Responsibilities

• Greet visitors and provide excellent customer service.
• Answer telephones and email inquiries, route to correct destination.
• Manage mail, couriers, meeting rooms, and office supplies.
• Keep reception area tidy and stocked with forms and brochures.
• Perform other administrative duties as required.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Team player

Time management

Reception experience

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel, Teams, SharePoint, PowerPoint)

Job description

Hours:Mostly day shifts (8:30 am to 5:00 pm), with 1 evening (Thursday 11:00 am to 7:00 pm)
and 1 Saturday (10:00 am to 3:00 pm) on alternating weeks.

At The Floor Show, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Retail and Building Manager, as theReceptionistyou will ensure visitors are properly greeted and receive excellent service. You also answer telephones and respond to email inquiries, and perform other administrative duties.

Your day-to-day responsibilities will include:

• Acting as the first point of contact for building visitors and ensuring they receive excellent customer service. Providing visitors with general information and connecting them with the person they are visiting.
• Answering telephones, handling all inquiries and requests, providing general information and/or routing calls to the appropriate destination.
• Coordinating the front office by managing incoming and outgoing mail, scheduling courier services, reserving meeting rooms, ordering and maintaining office supplies.
• Ensuring the reception area is tidy and presentable and forms/brochures are sufficiently stocked.
• Other administrative duties as required.

As our ideal candidate, you are…

• Organized; you effectively manage your time while balancing multiple priorities.
• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Detail oriented; you focus on detailed accuracy when dealing with a high volume of work.
• A team player; you contribute as a team member and share equally in the exchange of ideas, concepts and process outcomes.
• High school Diploma, or equivalent.
• Minimum 6 months of experience in a reception or administrative role.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Taking responsibility for the outcomes of decisions and actions.
• Staying current with technical job skills.

Work Conditions

You primarily work in retail sales setting during regular business hours with 1 evening and 1 Saturday on alternating weeks. Overtime may occasionally be required.

About Us

The Floor Show was founded in Winnipeg in 1998. The company’s products include flooring for new home construction, multi-family housing, retail, insurance, hospitality, light commercial and heavy commercial flooring. The Floor Show also has a window covering and countertop division. To learn more, click here .

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join ourTalent Community to stay up to date on job opportunities and to find out why we have the best reasons to come to work every day.