Fresh Produce Operations Supervisor

Farmboyinc; Burlington; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefit program

10% store discount

On-the-job training

Internal promotions

Community programs

Job summary

Farm Boy seeks a hands-on supervisor to support the Department Manager in delivering excellent customer service and maintaining top product quality and safety across the department.

You will help manage daily operations, assist with training the team, and ensure adherence to standards. A post-secondary program and at least 1 year of supervisory experience are preferred, with English fluency and flexible hours.

Qualifications

• Passion for delivering engaging customer service.
• Post-secondary program completed with supervisory/management experience.
• Ability to thrive in a fast-paced environment with competing priorities.
• Strong organizational, analytical, and interpersonal skills.
• Comfort with manual and automated systems and various software.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service while supporting the store vision.
• Partner with Department Manager to execute department strategies and goals.
• Support daily operations: product prep, packaging, pricing, rotation, quality, cleanliness, opening/closing.
• Assist with office administration: recording shrink, inventory counts, supply orders, documentation.
• Ensure compliance with Safe Food Handling, Health & Safety, and company policies.
• Maintain a safe, clean, organized work environment through housekeeping tasks.
• Assist in training, support, and coverage of department team members.
• Undertake additional responsibilities as required to contribute to store success.

Skills

Customer service

Time management

Communication skills

Interpersonal skills

Organizational skills

Education

Post-secondary program completion

Tools

Computer software experience

Job description

Farm Boy seeks a hands-on supervisor to support the Department Manager in delivering excellent customer service and maintaining top product quality and safety across the department.

You will help manage daily operations, assist with training the team, and ensure adherence to standards. A post-secondary program and at least 1 year of supervisory experience are preferred, with English fluency and flexible hours.