Founding Strategic Account Manager - Enterprise Growth

Terminal; Toronto; On-site; CAD 220,000 - 260,000; Full time

Benefits offered by this job

Equity in company

MacBook and equipment

Health and dental benefits

Professional development stipend

4 weeks paid time off

Downtown Toronto office

Job summary

Terminal is hiring its first Strategic Account Manager to own renewal, expansion and enterprise client growth. You will lead the commercial outcomes inside a pod with a Customer Success Manager and a Customer Engineer, owning the executive relationship and the account plan from day one.

This senior role requires proven experience managing $1M+ renewal/expansion portfolios at a technical data infrastructure company, with the ability to negotiate pricing and drive a disciplined expansion motion

Qualifications

• Must have owned enterprise renewal and expansion portfolios ($1M+) at a technical product company.
• Ability to hold commercial conversations with Fortune 500 VPs of Technology without CEO in the room.
• Demonstrated discipline in expansion motions with documented thesis and timelines.
• Understanding data pipelines and API products to tie commercial expansion to use cases.

Responsibilities

• Own renewal and expansion forecast for every assigned account and build the account plan from day one.
• Lead structured scaling and expansion motions every four weeks per enterprise account.
• Execute pricing proposals and order-form negotiations; escalate non-standard terms to COO/CEO when needed.

Skills

Enterprise renewal

Expansion portfolios

Executive relationships

Negotiation

Forecasting

Job description

Terminal is hiring its first Strategic Account Manager to own renewal, expansion and enterprise client growth. You will lead the commercial outcomes inside a pod with a Customer Success Manager and a Customer Engineer, owning the executive relationship and the account plan from day one.

This senior role requires proven experience managing $1M+ renewal/expansion portfolios at a technical data infrastructure company, with the ability to negotiate pricing and drive a disciplined expansion motion