Foreman - Service

Brandt Group of Companies; Fort McMurray; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Continuous learning

Opportunities for advancement

Comprehensive benefits

Retirement savings programs

Job summary

Brandt Tractor Ltd. seeks a Foreman - Service at our Fort McMurray location to organize daily work, dispatch technicians, and ensure quality repairs in the Service Department.

The role involves supervising technicians, maintaining a clean work environment, and advising on technician development to meet customer needs. The successful candidate should have a Journeyman Heavy Duty Equipment Technician credential, strong organizational skills, and experience in a service department with heavy

Qualifications

• Must have strong organizational skills and ability to manage workload.
• Willing to be available after-hours as required.
• Experience in a service department with heavy equipment is preferred; familiarity with John Deere is a plus.

Responsibilities

• Organize daily work and ensure quality control of service tasks.
• Supervise service technicians and maintain orderly work area.
• Advise and mentor technicians; communicate with customers and branch personnel.
• Establish and manage on-call field schedules; coordinate with Service Manager.

Skills

Organizational skills

After-hours availability

Heavy equipment experience

Forklift certification

Microsoft Office

Education

Journeyman Heavy Duty Equipment Technician

Tools

Microsoft Office

Job description

Brandt Tractor Ltd is currently seeking a Foreman - Service reporting to our Fort McMurray location. The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Fort McMurray Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Responsible for the organization of the work performed and quality control
• Supervise the work of service technicians
• Maintain an organized, clean work environment
• Advise and mentor technicians
• Commitment to customer service and service excellence
• Ability to communicate and work effectively with customers, the service team, and other branch personnel
• Establish & maintain an on-call field schedule
• Converse with the customers and operators on the phone, email, or in person Manage costs and ensure profitability of the department
• Opening and closing work orders, preparing work orders for warranty
• Other duties as required

What We Look For

• Strong organizational skills Basic Microsoft Office skills required
• Candidates must be willing to be available after-hours
• Must be able to lift up to 50 pounds
• Previous mechanical experience in a heavy equipment environment is an asset
• Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade required
• Experience in a service department setting required
• Familiarity with John Deere and competitive products preferred
• Forklift license preferred

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.