Food services manager

Kibbi Technologies Inc.; Hanna; On-site; CAD 45,000 - 60,000; Full time

Job summary

Kibbi Technologies Inc. in Hanna, Alberta, is seeking an experienced operations supervisor to help manage daily restaurant activities, oversee staff, and ensure quality service.

You will monitor revenues, control labor costs, balance cash, supervise inventory, and enforce health and safety standards while delivering excellent customer service.

Qualifications

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• 3 years to less than 5 years of experience.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate with suppliers for food and other supplies.
• Participate in marketing plans and implementation.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Client focus

Efficient interpersonal skills

Organized

Reliability

Flexibility

Education

College/CEGEP or diploma (1-2 years)

Tools

MS Office

Point of Sale system

Electronic cash register

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

TASKS

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

SUPERVISION

• Staff in various areas of responsibility

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic cash register
• MS Office
• Point of sale system

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Standing for extended periods
• Large workload

PERSONAL SUITABILITY

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability

EMPLOYMENT TERMS OPTIONS

• Evening
• Day
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week