Restaurant manager

Tahini's; Edmonton; On-site; CAD 42,000 - 65,000; Full time

Job summary

Tahini's in Edmonton is seeking an Operations Supervisor to oversee daily restaurant activities, monitor staff performance, and plan operations. You will recruit, train staff and implement service procedures to ensure smooth service.

Lead by example in a fast-paced environment, balance cash handling and inventory, enforce health and safety rules, address customer concerns, and deliver outstanding customer service.

Qualifications

• Must hold Safe Food Handling certificate.
• Experience supervising staff in a fast-paced environment.
• Strong communication and teamwork skills.

Responsibilities

• Monitor staff performance and plan daily operations.
• Train staff and implement service procedures.
• Balance cash, cash reports and related forms.
• Organize and maintain inventory and ensure health and safety compliance.
• Address customers' complaints or concerns and provide service.
• Evaluate daily operations and manage scheduling.
• Recruit and supervise staff and lead/instruct the team.

Skills

Team player

Attention to detail

Organized

Excellent oral communication

Customer service

Multitasking

Education

Safe Food Handling certificate

Job description

Responsibilities

• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Work setting

• Willing to relocate

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 3-4 people

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Shift
• Flexible hours
• Night
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 32.5 hours per week