Assistant manager, restaurant

Tim Hortons Québec; St. Catharines; On-site; CAD 42,000 - 62,000; Full time

Job summary

Tim Hortons Québec is seeking a results-driven restaurant manager to oversee daily operations in a fast-paced setting, ensuring outstanding customer service and driving sales growth. You will lead a team, manage budgets, and uphold brand standards in a Quebec location.

Responsibilities include supervising 5-10 staff, coordinating inventory and supplier relations, enforcing health and safety regulations, and implementing procedures to improve efficiency and service quality across shifts.

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Job description

Education

• Secondary (high) school graduation certificate

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment terms options

• Early morning
• Evening
• Shift

Experience

• 2 years to less than 3 years

Employment terms options

• Morning
• Night
• Day
• Weekend
• Overtime available
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week