Food services manager

DQ Grill & Chill Restaurant; Canada; On-site; CAD 42,000 - 66,000; Full time

Job summary

DQ Grill & Chill Restaurant in Canada is seeking an on-site Restaurant Operations Manager with 1–2 years of experience. You will plan daily operations, monitor budgets and staff performance, and ensure excellent customer service.

The role requires attention to detail, the ability to work in a fast-paced environment, and basic MS Excel/MS Office skills. You will recruit and train staff, organize inventories, and address customer concerns while balancing cost control with quality dining.

Qualifications

• Secondary school graduation or equivalent experience.
• 1 year to less than 2 years of experience in restaurant operations/management.
• Proficient in MS Excel and MS Office.

Responsibilities

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations to improve efficiency and profitability.
• Modify food preparation methods and menu prices according to budget.
• Monitor revenues to determine labour cost and staffing needs.
• Monitor staff performance and conduct performance reviews.
• Plan and organize daily operations; recruit, supervise and train staff.
• Organize and maintain inventory and handle customer complaints to ensure satisfaction.

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate
• or equivalent experience

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Supervise staff
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Address customers' complaints or concerns
• Provide customer service

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Excel
• MS Office

SECURITY AND SAFETY

• Basic security clearance

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Accurate
• Organized