Food services manager

Tim Hortons; Northwestern Ontario; Presencial; CAD 50.000 - 70.000; Jornada completa

Descripción de la vacante

Tim Hortons in Canada seeks a Restaurant Manager to oversee budgeting, daily operations, staff scheduling, and cost control while maintaining high levels of customer service. You will analyze revenues, monitor labor costs, recruit and train staff, and ensure health and safety standards across the restaurant.

The role emphasizes organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Formación

• 2 years to less than 3 years experience.
• Strong customer service and communication skills.
• Budgeting or cost control experience.

Responsabilidades

• Analyze budget to boost and maintain the restaurant's profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.

Conocimientos

Excellent oral communication

Excellent written communication

Organized

Attention to detail

Multitask

Educación

College Diploma (1–2 years)

Descripción del empleo

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail

PERSONAL SUITABILITY

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Ability to multitask