Food service supervisor

WESTERN RESTAURANT FRANCHISES INC O/A A & W RESTAURANT; Area B (Quesnel West/Bouchie Lake); On-site; CAD 38,000 - 52,000; Full time

Job summary

A&W Restaurant in British Columbia is seeking a Restaurant Supervisor to supervise kitchen and front-of-house staff, ensuring food quality and service standards are met.

The role is on-site with a requirement of 1-2 years of experience and a secondary school diploma. You will train staff, manage schedules, handle customer concerns, and maintain stock and sales records.

Qualifications

• Secondary (high) school graduation certificate is required.
• 1-2 years of experience in a food-service or restaurant setting preferred.
• Fluency in English; ability to communicate with customers and team members.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.
• Take customers' orders.

Skills

1-2 years experience

Customer service

Team player

Flexibility

Education

Secondary school diploma

Tools

POS familiarity

Inventory management

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules
• Take customers' orders

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Basic security clearance

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Physically demanding
• Repetitive tasks

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Reliability