food service supervisor

The Parlour Toronto; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local restaurant in Toronto is seeking a supervisor to oversee food service staff and ensure quality control standards. Responsibilities include training staff, addressing customer concerns, and maintaining records. The ideal candidate will have a secondary school diploma and at least 2 years of relevant experience. This permanent role offers 40 hours of work per week with flexible shifts including evenings and weekends.

Qualifications

• Minimum 2 years of experience in a similar role.
• Ability to stand for extended periods.

Responsibilities

• Supervise and coordinate activities of food staff.
• Train staff in job duties, sanitation, and safety.
• Hire food service staff.
• Ensure food quality and service standards.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Tools

Safe Food Handling certificate

Job description

Education and Experience

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work site environment

• Noisy

Work setting

• On‑site customer service
• Restaurant
• Urban area

Tasks

• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare food order summaries for chef
• Establish work schedules

Supervision

• 11‑15 people
• Cook (general)
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Standing for extended periods
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Employment terms options

• Evening

Employment terms options

• Night
• Day
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week