Food service supervisor

A&W RestaurantThis link will open in a new window; Salmon Arm; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Group insurance benefits

Life insurance

Travel insurance

Team building opportunities

Job summary

A&W Restaurant in Salmon Arm is seeking a supervisor to manage staff in a fast‑food outlet. Requires secondary school graduation and 3–5 years of experience in a similar role, on‑site only.

You will establish work schedules, supervise food preparation, train staff on sanitation and safety, and ensure quality control while addressing customer concerns. Responsibilities include inventory, cost control, and maintaining records.

Qualifications

• Strong customer-service orientation and ability to handle complaints gracefully.
• Comfortable working in a fast-paced restaurant environment.
• Proven reliability and ability to work with diverse teams.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Client focus

Interpersonal skills

Excellent communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary school diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Fast food outlet or concession
• Restaurant

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

SUPERVISION

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Attention to detail

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

FINANCIAL BENEFITS

• Group insurance benefits
• Life insurance

OTHER BENEFITS

• Other benefits
• Team building opportunities
• Travel insurance