Food Service Supervisor

Tim Hortons; Espanola; On-site; CAD 25,000 - 28,000; Full time

Job summary

Tim Hortons in Espanola, Ontario, is seeking a Food Service Supervisor for a permanent, full-time role to lead daily operations at the on-site location.

You will supervise up to 10 staff, ensure food safety and quality, train new team members, and handle customer concerns in a fast-paced environment. The job offers stable hours and opportunities to advance within a renowned quick-service brand.

Qualifications

• Leadership and mentoring of a team in a fast-paced food service environment.
• Strong communication with customers and staff to maintain service standards.
• Reliability and attention to detail in shift operations.

Responsibilities

• Establish methods to meet daily work schedules and keep operations on track.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in duties, sanitation, and safety procedures.
• Requisition food and kitchen supplies as needed.
• Ensure quality control standards for food and service.
• Address customer complaints professionally and promptly.
• Maintain records of stock, repairs, sales, and wastage.
• Prepare and submit reports on operational activity.
• Supervise and check assembly of trays.
• Establish work schedules for a team of up to 10 people.

Skills

Leadership

Communication

Teamwork

Initiative

Flexibility

Education

Secondary school diploma

Job description

Tim Hortons in Espanola, Ontario is looking for a Food Service Supervisor to join their team on a permanent, full-time basis. This is a hands-on leadership role at one of Canada's most recognized quick-service restaurant brands, offering steady hours and a chance to build your supervisory career in the food service industry.

As a food service supervisor, you'll be the go-to person keeping the kitchen running smoothly — overseeing staff, maintaining quality control standards, and making sure every guest leaves satisfied. If you thrive in a fast-paced environment and enjoy mentoring a team, this role is worth a closer look.

About the Role: Food Service Supervisor

This position centres on supervising and coordinating the daily activities of food counter attendants and food preparers. You'll be responsible for establishing methods to meet work schedules, requisitioning food and kitchen supplies, and ensuring that both food quality and customer service consistently meet Tim Hortons' standards. From training new staff on job duties, sanitation, and safety procedures to preparing reports and maintaining records of stock, repairs, sales, and wastage — your day-to-day will keep you engaged and challenged.

You’ll also be the first point of contact when it comes to addressing customer complaints or concerns, which means strong communication skills are a must. The role involves supervising teams of up to 10 people, so leadership and dependability are central to success here. Work is completed entirely on site at the Espanola location.

Benefits and Salary

This Food Service Supervisor position at Tim Hortons in Espanola offers a wage of $18.00 to $20.00 per hour (to be negotiated), with 30 to 40 hours per week. The schedule includes a variety of shifts — early mornings, days, evenings, weekends, and flexible hours — with overtime available. Tim Hortons also participates in programs that support youth employment, offering on-the-job training tailored to youth, mentorship and coaching opportunities, and a welcoming work environment.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons

Location: 701 Centre St, Espanola, ON P5E 1T3

Requisition ID: #3680724

Date Posted: September 24, 2026

Schedule: Early morning, Morning, Day, Evening, Weekend, Shift, Flexible hours, Overtime available

Pay: $18.00–$20.00/hour (to be negotiated) / 30–40 hours per week

Responsibilities

The Food Service Supervisor at Tim Hortons Espanola takes on a broad range of leadership and operational duties every shift. From coordinating your team to ensuring food safety compliance, these responsibilities keep the location running efficiently and guests coming back.

• Establish methods to meet daily work schedules and keep operations on track
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation, and safety procedures
• Requisition food and kitchen supplies as needed
• Ensure quality control standards are met for both food and service
• Address customers' complaints or concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports on operational activity
• Supervise and check assembly of trays
• Establish work schedules for a team of up to 10 people

Requirements / Skills

The ideal candidate is someone who leads by example in a fast-paced food service environment and takes pride in both team performance and guest satisfaction. Tim Hortons values individuals who bring initiative, flexibility, and strong communication skills to the supervisor role.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 1 year to less than 2 years in a food service or related supervisory role
• Client focus with excellent oral communication skills
• Efficient interpersonal skills and the ability to work as part of a team
• Flexibility and initiative — able to adapt to changing schedules and priorities
• Dependability and strong attention to detail in a combination of sitting, standing, and walking work conditions
• Ability to work under pressure in a fast-paced environment

Secondary (high) school graduation certificate or equivalent experience; 1 year to less than 2 years of experience in food service supervision