Food service supervisor

Tim Hortons; Area E (Cowichan Station / Sahtlam / Glenora); On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Tim Hortons in Canada is seeking a Restaurant Supervisor to lead a team in a fast-paced coffee shop environment. You will oversee 5-10 staff, ensure quality service, and manage daily operations on site.

The role requires 1 year to less than 2 years of experience and no degree is required. You’ll train staff, monitor sanitation, and address customer concerns while maintaining records and coordinating schedules.

Qualifications

• 1 year to less than 2 years of experience.
• No degree, certificate or diploma required.
• On-site work requirement.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Establish work schedules.

Skills

Excellent oral communication

Efficient interpersonal skills

Team player

Flexibility

Client focus

Education

No degree, certificate or diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Food service establishment
• Coffee shop

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

SUPERVISION

• 5-10 people
• Food service counter attendants and food preparers

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan