Food and beverage server

HACIENDA CIELITO LINDO RESTAURANT LTD.; Kamloops; On-site; CAD 17,000 - 22,000; Full time

Benefits offered by this job

Gratuities

Job summary

HACIENDA CIELITO LINDO RESTAURANT LTD. in Kamloops is seeking a friendly and efficient server to provide outstanding table service and customer care. You will greet guests, describe menus, recommend wine pairings, take orders, balance cash, and coordinate with kitchen and bar staff.

This on-site role requires good communication and teamwork, with gratuities as a financial benefit. Experience of 1 year to less than 2 years preferred; no formal education required.

Qualifications

• Must have strong customer service skills and be able to communicate clearly with guests.
• Ability to greet patrons and describe menu items including daily specials.
• Balance cash and record sales; handle payments by cash, card or travelers cheques.
• Enforce provincial liquor regulations and ensure responsible service.
• Train and supervise staff as needed; coordinate with kitchen and bar teams.

Responsibilities

• Greet patrons, present menus, and answer questions on food and beverages.
• Take orders and relay to kitchen/bar staff; ensure timely service.
• Balance cash and record daily sales; process payments.
• Describe and advise on wine selections and daily specials.
• Supervise servers and bussing staff; train new team members.

Skills

Excellent oral communication

Customer service

Team player

Reliability

Organized

Initiative

Interpersonal skills

Flexibility

Education

No degree, certificate or diploma

Tools

Uniform

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

CREDENTIALS

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• Serving It Safe program certification

ADDITIONAL INFORMATION

WEIGHT HANDLING

• Up to 13.5 kg (30 lbs)

OWN TOOLS/EQUIPMENT

• Uniform

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

BENEFITS

FINANCIAL BENEFITS

• Gratuities