Food and Beverage Coordinator - Restaurants William Gray

Gray Collection; Montreal; On-site; CAD 42,000 - 54,000; Full time

Job summary

Gray Collection in Montreal is seeking an F&B Coordinator to provide administrative support to the F&B management team and help ensure smooth operation of three outlets.

You will respond to guest reviews, handle info emails, develop menus with iMenuPro, prepare weekly Revinate reports, and keep sales tracking up to date. Bilingual French and English communication is essential, with daytime and weekend availability.

Qualifications

• 1-2 years of experience in a similar role is preferred.
• Education in Restaurant, Hospitality, or F&B Management is an asset.
• Strong customer service orientation and attention to detail.
• Ability to work independently and demonstrate initiative.
• Available for daytime shifts and weekends.
• Proficient in Microsoft Office Suite applications.
• Excellent verbal and written communication in French and English.

Responsibilities

• Respond to all guest comments and reviews on TripAdvisor, OpenTable, Facebook, etc.
• Respond to information requests via outlet info email addresses.
• Develop and update menus using iMenuPro.
• Prepare weekly Revinate reports for the three outlets.
• Update and maintain sales tracking information for each outlet.
• Draft communications for F&B staff and update departmental notice boards.
• Support implementation and follow-up of new policies and procedures.
• Respond to group reservation inquiries and coordinate bookings.
• Assist the three outlet directors and the Director of F&B as needed.

Skills

1-2 years experience

Customer service

Attention to detail

Independent initiative

Daytime/weekend shifts

MS Office

Bilingual FR/EN

Education

Education in Restaurant/Hospitality/F&B Management

Tools

MS Office

Job description

The F&B Coordinator provides administrative support to the F&B management team and contributes to the smooth operation and efficient management of various outlets.

RESPONSIBILITIES:

• Respond to all guest comments and reviews posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
• Respond to all information requests received through the “info@” email accounts of each outlet.
• Develop and update menus using iMenuPro.
• Prepare the weekly Revinate reports for the three outlets.
• Update and maintain sales tracking information for each outlet.
• Draft communications for Food & Beverage employees and ensure the continuous updating of departmental notice boards.
• Provide support and assist with the implementation and follow-up of new policies and procedures.
• Respond to group reservation inquiries and coordinate the management of these bookings.
• Perform any other duties required in support of the three outlet directors and the Director of Food & Beverage.

QUALIFICATIONS:

• 1 to 2 years of experience in a similar role (asset).
• Education in Restaurant, Hospitality, or Food & Beverage Management (asset).
• Strong customer service orientation.
• High level of accuracy and attention to detail.
• Ability to work independently and demonstrate initiative.
• Availability to work daytime shifts and weekends.
• Strong knowledge of Microsoft Office Suite applications.
• Excellent verbal and written communication skills in both French and English.