FOH F&B Supervisor: Multi-Venue Guest Experience Leader

Great Canadian Entertainment; Halifax; On-site; CAD 55,000 - 75,000; Full time

Job summary

Great Canadian Entertainment is seeking a Front of House Manager to oversee day-to-day front of house Food & Beverage operations across a multi-venue site. Under the direction of the F&B Outlet Manager(s), you will lead by example, enforce policies, and foster a safe, welcoming environment for guests and team members.

You will conduct performance reviews, participate in recruitment, schedule staff, monitor attendance, and coordinate with departments to deliver an exceptional entertainment

Qualifications

• Minimum Grade 12 education is required.
• Post-secondary education in hospitality, or a suitable combination of education and experience, is required.
• 2 years’ Food & Beverage experience is required.
• 2 years’ experience in a lead role, or 1 year experience in a supervisory role, is required.
• Demonstrated ability to exceed customer expectations through timely, effective communication.
• Proficient with computers and MS Office and POS experience.

Responsibilities

• Oversees the front of house F&B operations on a shift basis across a multi-venue location.
• Schedules and supervises employees; verifies time and attendance; assigns shift work.
• Completes shift reports for management and tracks guest issues.
• Assists with screening and selection of new hires; participates in training progress.
• Ensures compliance with licensing laws, health and safety and other regulations.
• Performs other duties as assigned or directed.

Skills

Lead role experience

Guest service

Communication

Time management

Education

Minimum Grade 12 education

Post-secondary education in hospitality

Tools

MS Office

POS experience

Job description

Great Canadian Entertainment is seeking a Front of House Manager to oversee day-to-day front of house Food & Beverage operations across a multi-venue site. Under the direction of the F&B Outlet Manager(s), you will lead by example, enforce policies, and foster a safe, welcoming environment for guests and team members.

You will conduct performance reviews, participate in recruitment, schedule staff, monitor attendance, and coordinate with departments to deliver an exceptional entertainment