F&B Supervisor – Elevate Guest Experience

Brewster Inc.; Banff; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Global team

Free attraction access

Friends discount

Hotel & dining discounts

Mental health resources

Equal employment opportunities

Job summary

Pursuit in Banff, Canada, invites an experienced restaurant leader to join a hospitality company that connects guests with iconic destinations. You will oversee F&B operations, drive service excellence, and mentor a high-energy outlet team across events and daily service.

Reporting to the Food & Beverage leadership, you’ll manage staffing, planning, and payroll, while championing guest safety and profitability. A strong background in F&B and people leadership is essential.

Qualifications

• High attention to detail and good communication skills.
• Strong customer service skills.
• Experience with cash control procedures.
• Food & Beverage background.
• Experience in similar leadership role an asset.
• Thrives in a fast paced and high energy work environment.
• Experience with best in class operating systems, training, staff development and the operational management of large and complex operations.
• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check

Responsibilities

• Work closely with the food and beverage management team to ensure the highest standards of service are met.
• Assist in the efficient supervision of the outlet’s staff.
• Leading the team with a positive attitude and recognizing a job well done.
• Providing daily oversight of F&B operations, including function and logistics organization, increasing sales and profitability, establishment and consistent delivery of exceptional guest service standards.
• P/L responsibility for all aspects of the restaurant.
• Assist with the recruitment, training, development and retention of high quality team members.
• Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of food and beverage operations.
• Become deeply ingrained in the operations of food and beverage in order to drive employee satisfaction, guest satisfaction and financial performance.
• Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speed, improved business practices and attract and retain superior talent on our team.
• Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
• Provide support to all of the Company’s research and guest satisfaction programs
• All day to day operational issues providing daily supervision to the restaurant
• Assist with training, staffing, development, staff meetings, scheduling and payroll submissions
• Assist with planning and execution of functions Ordering, inventory and stock stake Coding and remittance of all invoices Cross promotion of all Pursuit attractions and divisions

Skills

Attention to detail

Customer service

Cash handling

F&B background

Leadership experience

Fast-paced environment

Operations management

Criminal record check

Job description

Pursuit in Banff, Canada, invites an experienced restaurant leader to join a hospitality company that connects guests with iconic destinations. You will oversee F&B operations, drive service excellence, and mentor a high-energy outlet team across events and daily service.

Reporting to the Food & Beverage leadership, you’ll manage staffing, planning, and payroll, while championing guest safety and profitability. A strong background in F&B and people leadership is essential.