Floor Manager

Earls Kitchen + Bar; Toronto; On-site; CAD 52,000 - 76,000; Full time

Job summary

Earls Kitchen + Bar is seeking a Floor Manager to lead Front of House operations and mentor a dynamic team in a fast-paced setting.

You will coordinate shifts, maintain service standards, and drive guest satisfaction while ensuring profitability and safety. This role emphasizes teamwork, growth, and delivering the Earls Experience across the stores.

Qualifications

• Exceptional floor leadership skills demonstrated by 2–4 years experience in high-volume food service.
• Ability to delegate efficiently, excellent communication, and calm under pressure.
• Strong organizational, time management and mentoring abilities.
• Required certifications to responsibly serve alcohol (specific to your province).

Responsibilities

• Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead
• Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen
• Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits
• Keep team members and guests safe and sound, advocating for a safe and healthy work environment
• Create an engaged, connected and on fire team through coaching, mentoring and personal development

Skills

Floor leadership

Communication

Delegation

Coaching & mentoring

Organizational skills

Time management

Alcohol service certification

Job description

Floor Managers at Earls have their finger on the pulse. They e20 e3 e2 e2 e2re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Floor Managers have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

Joining Earls also comes with perks to support you in your personal and professional journey. We e20 e3 e2 e2 e2re committed to teamwork, community, and your learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you e20 e3 e2 e2 e2re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

As a Floor Manager, you e20 e3 e2 e2 e2ll:

• Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead
• Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen
• Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits
• Keep team members and guests safe and sound, advocating for a safe and healthy work environment
• Create an engaged, connected and on fire team through coaching, mentoring and personal development

What you bring to the floor:

• The belief that people are the source of extraordinary experiences
• Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus
• The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool
• An innate drive to help others succeed, enviable organization, time management and feedback skills and a generosity in sharing your skills and knowledge with your team
• Required certifications to responsibly serve alcohol (specific to your province)

[Removed: Apply instructions and promotional calls to action were deleted during refinement.]

Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.

All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.