Financial Services Associate - Branch Lending & Cash

Money Mart; Northwestern Ontario; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Monthly bonus potential based on store

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

Retirement Options

Education Reimbursement Program

Perkopolis discounts

Free company services (cheque cashing,

Job summary

Momentum Financial Services Group (formerly Money Mart Financial Services) is seeking a Retail Sales Associate to support Money Mart customers with personal lending products, credit cards, cheque cashing, and money transfers. The role emphasizes excellent service, accurate documentation, and compliant operations in a high-volume branch environment.

You will promote and cross-sell products, handle POS transactions, and maintain customer records while working flexible shifts, including evenings

Qualifications

• High School diploma or equivalent.
• One or more years of experience as a Retail Sales Associate or similar role.
• One or more years of experience in customer service and cash handling.
• Hands-on experience with POS transactions.
• Track record of achieving sales goals preferred.

Responsibilities

• Provide friendly, professional, and accurate customer service by assessing customer needs and completing transactions.
• Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products.
• Identify cross-selling and referral opportunities during every customer interaction to increase product awareness and meet sales goals.
• Explain product features, fees, repayment terms, and other information using approved marketing materials.
• Maintain accurate customer information and records in required systems.

Skills

Customer service

Sales ability

Communication skills

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is seeking a Retail Sales Associate to support Money Mart customers with personal lending products, credit cards, cheque cashing, and money transfers. The role emphasizes excellent service, accurate documentation, and compliant operations in a high-volume branch environment.

You will promote and cross-sell products, handle POS transactions, and maintain customer records while working flexible shifts, including evenings