Field Service Technician - Medical Equipment

STERIS; Sault Ste. Marie; On-site; CAD 70,000 - 78,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone/Laptop

Healthcare benefits

Retirement plan with company match

Paid vacation and holidays

Job summary

STERIS is seeking an Equipment Service Technician to perform preventive and corrective maintenance on complex mechanical, electro-mechanical, and electronic units at customer sites. You will travel to hospitals and laboratories, troubleshoot issues, install calibrations, and provide excellent customer service while building strong relationships with customers and colleagues.

This safety-sensitive role requires up to 60% travel, independent work, and strong problem-solving skills.

Qualifications

• High school diploma or GED or DES; technical program completion preferred.
• Experience in technical, maintenance, mechanical, or electrical role.
• Valid driver's license with clean record; ability to travel to USA for training.

Responsibilities

• Drive customer satisfaction through proactive communication and issue resolution.
• Perform preventive and corrective maintenance on STERIS products and related lines using standard tools and test equipment.
• Troubleshoot, repair, modify, overhaul, or refurbish equipment and components.
• Ensure positive customer experience via timely PMs, service calls, and field upgrade programs.
• Establish and maintain effective relationships with customers and internal teams; identify sales opportunities.

Skills

Technical skills

Problem solving

Troubleshooting

Communication

Independent work

Flexible hours

Education

High school diploma

College diploma

Tools

Microsoft Office

Job description

STERIS is seeking an Equipment Service Technician to perform preventive and corrective maintenance on complex mechanical, electro-mechanical, and electronic units at customer sites. You will travel to hospitals and laboratories, troubleshoot issues, install calibrations, and provide excellent customer service while building strong relationships with customers and colleagues.

This safety-sensitive role requires up to 60% travel, independent work, and strong problem-solving skills.