Field Service Technician – Medical Equipment

Elekta AB; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Elekta AB is seeking a Field Service Technician to perform mechanical and electronic repairs on radiotherapy equipment, ensuring timely service and adherence to administrative requirements.

The role involves calibrations, troubleshooting, and installations with assistance, plus travel to client sites. Requires 3–5 years of field service experience and a valid driver’s license, with a strong focus on customer service.

Qualifications

• Associate degree or equivalent in electronics, physics or related discipline.
• 3–5 years of field service experience or Level 2 qualification in at least two modalities.
• Good electro-mechanical aptitude and computer literacy.
• Proficient with test equipment including oscilloscopes and multimeters.
• Knowledge of Good Manufacturing Practice and ESD requirements.
• Excellent written and verbal communication skills.
• Exceptional customer service skills.
• Willingness to travel and work independently.
• Valid driver's license in home province.

Responsibilities

• Complete all technician responsibilities with accuracy.
• Troubleshoot and repair designated modalities with 80% diagnostic success rate.
• Perform calibrations and preventative maintenance.
• Installations with assistance for designated modalities.
• Work safely in confined spaces and high-energy environments.
• Communicate effectively with customers and provide product feedback to home office.

Skills

Electro-mechanical aptitude

Computer literacy

Strong communication skills

Customer service excellence

Travel readiness

Education

Associate degree or equivalent in Electronics/Physics

Tools

Oscilloscopes

Multimeters

Test equipment

Job description

Elekta AB is seeking a Field Service Technician to perform mechanical and electronic repairs on radiotherapy equipment, ensuring timely service and adherence to administrative requirements.

The role involves calibrations, troubleshooting, and installations with assistance, plus travel to client sites. Requires 3–5 years of field service experience and a valid driver’s license, with a strong focus on customer service.