Field Service Technician

Toromont Cat; Woodstock; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading equipment dealer is seeking a Field Service Technician to provide on-site support for maintenance and repairs. The role requires a valid technician licence and a minimum of 5 years experience. You will diagnose mechanical issues, communicate with customers, and ensure adherence to safety standards in a dynamic work environment. This position offers competitive rewards and continuous growth opportunities.

Benefits

Competitive total rewards

Opportunities for professional development

Safe working environment

Qualifications

• Minimum 5 years of experience.
• Experience with electrical and hydraulic systems.
• Knowledge of health and safety policies.

Responsibilities

• Support customers in the field with repairs.
• Maintain relationships through site visits.
• Prepare service and repair reports.

Skills

Diagnosing mechanical problems

Diagnostic testing

Excellent communication

Education

Valid technician licence

Job description

Overview

Our Field Service Technicians are responsible for supporting the customer out in the field or on site with superior service and product expertise to maintain extremely high standards that ensure repairs are completed in a timely manner with the utmost integrity.

As a Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with premium brands to exceed our customer needs
• Opportunities to continuously Learn, Grow and Develop with our TMH team for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)

In a typical day, YOU will:

• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Diagnose mechanical, electrical and hydraulic problems using various testing equipment
• Maintain quality workmanship to repair to material handling equipment within the established time standards out in the field
• Prepare accurate service and repair reports in an accurate and timely manner
• Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• A valid technician licence applicable to the provincial standards
• Minimum 5 years of experience

About Toromont Material Handling

Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.