Field Claims Adjuster

Intact Financial Corporation; Quebec; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading company in the insurance sector is seeking a Field Claims Adjuster to join their dynamic team. In this role, you will leverage your expertise to manage complex claims, ensuring customers receive the support they need after a loss. The position offers opportunities for professional growth and the chance to work in various regions. You will be part of a supportive environment that values employee well-being and development.

Benefits

Flexible benefits

Employee Share Purchase Plan

Annual wellness account

Up to 5 additional days off per year

Qualifications

• At least two years of experience as a property adjuster.
• Working knowledge of the law.

Responsibilities

• Assess and analyze policy wordings and damages to determine coverage.
• Negotiate with customers, claimants, lawyers, and insurers to settle claims.
• Collaborate with teams such as appraisal, underwriting, and legal.

Skills

Communication

Problem-Solving

Analytical Thinking

Education

5A Claims Adjuster Certificate

College Diploma

Job description

We’re looking for a Field Claims Adjuster to join our growing team!

As a member of the Field Claims team, you’ll be at the heart of what we do best: helping people. You’ll work alongside a passionate and diverse team of claims adjusters who are experts in helping customers recover after a loss.

Your empathy and skills will be a great addition to our team, and we’ll provide you with exciting opportunities to investigate and manage complex claims for both personal and commercial lines. We offer over 75 different positions within Claims, providing numerous opportunities to grow your career in meaningful ways.

Travel requirements:

This role involves responding to claims in various regions. We are particularly interested in candidates in the following areas: Montréal, Outaouais, Montérégie, Saguenay, Chaudières-Appalaches, Estrie, Drummondville, and Val-d'Or.

What you’ll do here:

• Utilize your technical expertise to handle each unique situation.
• Assess and analyze policy wordings and damages to determine coverage.
• Evaluate potential liabilities through consultations with experts.
• Negotiate with customers, claimants, lawyers, and insurers to settle claims within your authority.
• Participate in claims catastrophes (CATs) and support overflow work when needed.
• Collaborate with teams such as appraisal, underwriting, and legal.
• Manage costs efficiently and effectively.
• Stay informed about insurance products, appraisal, investigation techniques, and services.

What you bring to the table:

• A 5A Claims Adjuster Certificate.
• At least two years of experience as a property adjuster.
• A college diploma or equivalent work experience (asset).
• Working knowledge of the law.
• Excellent communication skills in both French and English.
• A valid driver’s license and a good driving record.
• Availability to travel on short notice.

What you bring to the team:

• Strong knowledge of personal and commercial insurance products.
• Skilled investigator and critical thinker.
• Self-motivated and goal-oriented, thriving in a fast-paced environment.
• Independent, analytical, and capable of problem-solving under pressure.
• Organizational skills to maintain detailed documents and records.
• Accountability for your decisions and actions.

Why others join our team:

• An award-winning workplace that supports and recognizes employees.
• Challenging projects and development opportunities.
• Comprehensive financial rewards and benefits.
• Flexible benefits and a matching Employee Share Purchase Plan.
• An annual wellness account and active lifestyle support.

What we offer:

Our hybrid work model balances remote work with in-person interactions. As a permanent team member, you can expect:

• A rewards program that recognizes your success.
• Flex pension and benefits, including virtual healthcare.
• Up to 5 additional days off per year.
• An active lifestyle through wellness accounts.
• Tools and resources supporting physical and mental health.
• Learning opportunities through online content and programs.
• Employee-led networks for education and community building.
• Supportive leaders and colleagues.
• A Community Impact program to engage with your community.