Expert en sinistre / Claims Adjuster

Sedgwick; Quebec; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Join a leading company as a Claims Adjuster, where you will investigate and evaluate insurance claims. This role offers the opportunity to make a positive impact while enjoying a supportive and inclusive work environment. You will manage claims, maintain records, and develop client relationships, all while working towards your CIP designation. If you have strong interpersonal and analytical skills, this is the perfect opportunity for you.

Qualifications

• Must be licensed or able to obtain a provisional license.
• Proven adjusting and negotiating skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage and adjust assigned claims, conducting thorough investigations.
• Maintain accurate records using company computer systems.
• Assist with local marketing efforts and develop new business opportunities.

Skills

Interpersonal Skills

Communication Skills

Analytical Skills

Education

Post-secondary education

CIP designation or equivalent

Tools

Microsoft Office

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work

Top 100 Most Loved Workplace

Qualifications

• Excellentes aptitudes interpersonnelles

Primary Purpose

The claims adjuster is charged with the investigation, evaluation, and quantification of an insurance claim. The adjuster will determine and provide recommendations with respect to coverage, liability, and quantum, within the terms of the policy.

Essential Functions and Responsibilities

• Manage and adjust assigned claims, including conducting thorough investigations, determining coverage and validity, interviewing and communicating with insured, claimants, and witnesses, inspecting claims sites as required, assigning external vendors, recommending reserves, preparing reports, and negotiating settlements within granted authority. Participate in mediation and arbitrations as needed. Work with defense counsel as assigned.
• Maintain accurate records according to company standards and procedures, using company computer systems, including external client systems.
• Manage billing for assigned files efficiently and accurately within timelines.
• Assist with collection of accounts receivables for claims.
• Assist with local marketing efforts, attend professional and social events, and develop new business opportunities.
• Maintain excellent relationships with clients and participate in client file reviews and audits.
• Apply high levels of mathematical and reasoning skills to analyze data and reach logical conclusions.
• Adapt to extreme weather, environmental, and driving conditions.
• Stay updated with industry, legislative, and licensing changes through continuous education.
• Ensure reserves, coding, and reporting are up to date on claims files.

Additional Functions and Responsibilities

• Perform other duties as assigned.
• Support the organization’s quality programs.

Qualifications

Education & Licensing

• Post-secondary education.
• Working toward CIP designation or equivalent.
• Must be licensed or able to obtain a provisional license.
• Valid driver’s license required.
• Proven adjusting and negotiating skills.
• Excellent interpersonal, communication skills, and computer proficiency.

Experience

• Proven adjusting and negotiating skills.
• Excellent interpersonal and communication skills, and computer proficiency.

Skills & Knowledge

• Strong knowledge of insurance, claims, or business management.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office, including Excel.
• Ability to navigate client systems.
• Ability to work remotely from a home office.
• Analytical, interpretive, and organizational skills.
• Strong interpersonal skills and ability to work in a team.
• Ability to meet or exceed performance expectations.

The statements in this document describe the general nature and level of work performed by a colleague in this role. They are not exhaustive and management may modify duties as needed.

We are committed to inclusive, barrier-free recruitment and selection processes. If you require accommodations, please inform Colleague Resources.

Sedgwick is an Equal Opportunity Employer.