Eyewear Retail Associate: Wow Customers, Flexible Hours

Specsavers; London; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Vacation: 3 weeks prorated

Birthday Leave

Vision Care: 2 free glasses or 12‑mo.s

Friends & Family Discounts

Health & Dental Coverage

Health Care Spending Account

Employee Assistance Program

Career Growth

Job summary

Specsavers in London, Ontario is seeking a Retail Associate (Eyecare Consultant) to provide exceptional customer service and guide customers through eyewear choices. Training is provided for those without optical experience, with evenings and weekends required.

You will help customers select frames, explain products, and support contact lens trials while ensuring a welcoming store environment and accurate order processing.

Qualifications

• Experience delivering high-quality customer service in a fast-paced retail setting.
• Ability to build connections with customers and understand their needs.

Responsibilities

• Welcome customers warmly and create a friendly store environment.
• Guide customers in selecting frames and eyewear options.
• Explain offers, products, and services clearly to help informed decisions.
• Perform pre-screening tests and assist with measurements and fittings.
• Process orders for glasses and contacts accurately and efficiently.
• Schedule follow-up appointments to maintain customer care.

Skills

Customer service

Retail

Communication

Job description

Specsavers in London, Ontario is seeking a Retail Associate (Eyecare Consultant) to provide exceptional customer service and guide customers through eyewear choices. Training is provided for those without optical experience, with evenings and weekends required.

You will help customers select frames, explain products, and support contact lens trials while ensuring a welcoming store environment and accurate order processing.