Part-Time Eyecare Concierge – Optical Retail

Specsavers Norge; Aurora; Hybrid; CAD 25,000 - 30,000; Part time

Benefits offered by this job

3 weeks vacation

Birthday Leave & Volunteer Leave

Vision care: glasses or contacts

Friends & Family discounts

Employee assistance program

Career growth

Collaborative team culture

Customer-first values

Job summary

Specsavers in Aurora, ON is seeking a Part Time Retail Associate (Optical). You will welcome customers, guide frame selections, and support contact lens trials with full training provided. The role emphasizes exceptional customer service and building lasting relationships in a fast-paced retail setting.

Evenings and weekend availability is required. Training is provided, with opportunities to grow within a globally recognized eyewear retailer. Competitive hourly pay and benefits are offered.

Qualifications

• Availability to work evenings and weekends.
• Friendly, outgoing demeanor with ability to provide knowledgeable product recommendations.
• Willingness to learn eyecare products and pre-testing procedures.

Responsibilities

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Skills

Customer service

Retail experience

Communication

Job description

Specsavers in Aurora, ON is seeking a Part Time Retail Associate (Optical). You will welcome customers, guide frame selections, and support contact lens trials with full training provided. The role emphasizes exceptional customer service and building lasting relationships in a fast-paced retail setting.

Evenings and weekend availability is required. Training is provided, with opportunities to grow within a globally recognized eyewear retailer. Competitive hourly pay and benefits are offered.