Eyecare Retail Associate - Part-Time, Evenings & Weekends

Specsavers; Coquitlam; On-site; CAD 25,000 - 29,000; Part time

Benefits offered by this job

Vacation

Birthday Leave

Vision Care

Friends & Family Discounts

Employee Assistance Program

Career Growth

Job summary

Specsavers Coquitlam is hiring Retail Associates (Eyecare Consultants) to deliver exceptional eye care and affordable eyewear. Full training is provided even if you have no optical experience.

You will welcome customers, help them choose frames, explain offers, and conduct basic pre-screening tests with training. Availability for evenings and weekends is required; friendly, reliable, and customer-focused candidates thrive here.

Qualifications

• Availability to work evenings and weekends is required for this role.
• A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience.
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
• Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results.
• Previous experience in retail or customer service is an asset—but not essential
• Enthusiasm for learning about frames, lenses, and pre-testing procedures
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Responsibilities

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Skills

Customer service

Retail experience

Communication skills

Sales recommendations

Job description

Specsavers Coquitlam is hiring Retail Associates (Eyecare Consultants) to deliver exceptional eye care and affordable eyewear. Full training is provided even if you have no optical experience.

You will welcome customers, help them choose frames, explain offers, and conduct basic pre-screening tests with training. Availability for evenings and weekends is required; friendly, reliable, and customer-focused candidates thrive here.